September 2016,

Since the change of insurance provider to Industrial Alliance on September 1st, 2016, you now have access to your online Client Space, which allows you to see details of your file and insurance coverage.

Many members have consulted the site and noticed that their dependants are not indicated; the insurance provider is currently in the process of updating the information shown, and the work should be completed soon. In the mean time, your dependants can still proceed with transactions at the pharmacy, and the information will be immediately registered by the pharmacist. They must simply present the payment card from Industrial Alliance that you received. This is in effect until October 31^st, 2016, after which point you will need to contact your insurance plan administrator to add your dependants, if this is not already done.

In addition, during the meetings that took place on August 25-26, many of you made changes to your address etc., and some of these changes are not yet visible in the online Client Space. The insurance provider is currently updating all of the information and your profile will be up-to-date shortly.

For all additional information, please feel free to contact Charlotte Corwin at 514 526-8280  #2037.